Boutique CRO Agency - Real Results in 90 days

Find the hidden revenue your funnel is losing

The Funnel Lab is a boutique conversion rate optimization (CRO) agency that helps your business reach its full potential. We don't believe one-size-fits-all solutions work. Instead, we carefully track how your users navigate your site and create custom optimization plans that make the most of every click, visit, and growth opportunity.

Full Funnel Audits CRO Strategy Testing Personalization SEO Paid media Email Journeys Landing Pages Sales Optimization

Real impact.
Measurable results.

Built to create compounding growth through testing, personalization, deployment, and continuous optimization.

177%
Annual Revenue Lift
114%
Annual Conversion Lift
<30
Day Payback
88%
Win Rate

Full Funnel Conversion Rate Optimization

Using data and insights to drive results for your business

We carefully examine every touchpoint in your unique user journeys to uncover hidden opportunities. We create personalized optimization plans that take into account the unique needs and wants of each click and visitor. These plans may include tailored content, targeted messaging, and user experience improvements that appeal to different groups within your audience. The Funnel Lab will help your business grow in measurable ways, get more conversions, and give you a real edge over your competitors. Our strategy will enable you to offer unique CRO business solutions tailored to the specific behaviours and preferences of your target audience.

Conversion Rate Optimization Fully Managed Services
To get the full picture of your brand and how people use it, look beyond surface-level numbers. Look at the data, user reviews, session replays, heatmaps, and conduct surveys and polls. We create a custom plan based on this information, including testing, ongoing improvements, and personalized customer journeys. All of these are meant to help you reach your KPI goals and generate more revenue overall. Don’t just accept some of the facts. With our A to Z strategic solutions, looking for improvements at every step of your funnel, you can unlock your business’s full potential.
 
Research and Reporting
The first step in our process is our in-depth audits. We review your quantitative analytics data and KPIs to identify gaps and bottlenecks in journeys. We then examine your qualitative data, such as heatmaps, session replays, and reviews, and conduct surveys and polls. We also assess current market conditions and your competitors to build a complete picture. Our data-driven approach reveals hidden opportunities and pain points specific to your business. This results in a growth strategy tailored specifically to you.
Experimentation and Testing
The best way to ensure you’re on the right track for long-term growth is to use proven industry platforms to run targeted tests, backed by specific results from your own tests. Our method lets you see results in real time and accurately track every improvement, such as measurable changes from one test to the next. Make smart, data-driven choices so your business can grow faster, smarter, and stronger than ever.
SEO
It’s time to turn things around with our personalized SEO strategies. We specialize in increasing your online presence through an effective combination of on-page and off-page optimization. We provide expertly crafted content marketing, thorough keyword research, strategic link building, and technical SEO. Allow us to drive targeted organic traffic directly to your website so you can rise above the competition and watch your business grow.
Personalization
Discover the power of personalization—where every interaction is crafted just for you. Our approach uses advanced segmentation to understand your customers’ needs and preferences, allowing us to deliver meaningful experiences and messages. By making each visitor feel recognized and valued, we foster true connections that boost loyalty and drive lasting growth.
Sales Funnel Optimization

We dive deep into your sales process by reviewing sales calls, identifying customer pain points, and pinpointing exactly where in the sales funnel leads are lost or deals are won. By understanding each step of your sales journey, we deliver targeted strategies to boost conversions, improve closing rates, and maximize overall sales performance.

Loyalty & Retention

Real growth comes from converting one-time buyers into devoted fans of your business by creating a data-driven loyalty and retention strategy that encourages them to come back. We create specific online experiences and email nurturing, and work with your business to find them the best possible deals. 

How It Works

Full funnel optimization, mapped out

We don't treat your funnel as one thing - every stage gets its own strategy, working together with businesses towards the same goal: more revenue.

Attract

Bring the right visitors in through organic, brand awareness and paid channels.

SEO - Paid Media - Brand Awareness

Attract

Convert

Turn visitors into customers with tested pages and clear paths to action.

AB Testing - Landing Page

Nurture

Keep leads warm and guide them toward their first purchase.

Email Marketing - Personalization

Retain

Turn first-time buyers into repeat customers and long-term revenue.

Loyalty- Retention

"Before The Funnel Lab, we had no idea where our traffic was going. After the initial deep audit, The Funnel Lab identified several gaps in our funnel and provided a path forward to capture these visitors. After the first 90 days, we were pleasantly surprised by a 70% overall revenue uplift. We have continued to grow our revenue throughout the year with the help of The Funnel Lab."
Kevin- Founder of Accounting Firm in Barrie, ON

The Process

From audit
to scale

A repeatable six-step process that keeps delivering strategies, tests, and customizations — compounding results over time without you lifting a finger.

Step 1
Step 2
90-day growth roadmap90d
Step 3
Testing and experimentation
Step 4
Testing and experimentation
Step 5
Ongoing monitoring and optimization
Step 6

Services Provided

Take a look at what is included

🎯

Conversion Rate Optimization

Ongoing CRO strategy focused on improving conversion performance across your website, sales funnel, and customer journey.

🧪

A/B Testing Program

A minimum of 2 strategic A/B tests launched per month focused on increasing conversions, engagement, and revenue performance.

👤

Personalization Strategy

Audience segmentation and personalized user experiences tailored to visitor behaviour, traffic source, and purchase intent.

🔍

SEO Optimization

Technical SEO recommendations, on-page optimization, keyword opportunity analysis, and content improvements designed to increase organic visibility.

✉️

Email Nurturing

Lifecycle email strategies including abandoned cart flows, lead nurturing, win-back campaigns, onboarding, and retention sequences.

📣

Paid Media Optimization

Conversion-focused recommendations for paid traffic campaigns including ad-to-landing-page alignment and funnel performance improvements.

🖥️

Landing Page Optimization

Optimization of landing pages to improve messaging clarity, trust signals, calls-to-action, and conversion flow.

💙

Loyalty & Retention

Strategies focused on increasing repeat purchases, customer lifetime value, loyalty engagement, and long-term retention.

📊

User Behaviour Analysis

Heatmaps, session recordings, click tracking, and funnel analysis used to uncover friction points and optimization opportunities.

📅

Bi-Weekly Reporting

Detailed reporting every two weeks covering test performance, optimization insights, KPI tracking, wins, learnings, and strategic next steps.

ROI Calculator

ROI Calculator

See your conversion growth potential by plugging in your current numbers. Most of our clients see a 75% or greater conversion lift.

Additional Monthly Revenue

$75,000

estimated per month

Annual Uplift

$900,000

New Conversions/mo

+50

What Makes Us Stand Out

What Makes Us Stand Out From Our Competitors

The Funnel Lab Other CRO Agency Digital Marketing Agency In-House Hire
Monthly Cost starting from $2,500/mo
+ $500 one-time audit
$5,000–$15,000 $8,000–$25,000 $75,000–$135,000
salary + benefits
Local Market Knowledge ! ! !
Dedicated CRO Specialist × !
No Long-Term Contract × × ×
Direct Strategist Access × ×
Time to Revenue Growth less than 90 days Usually 90 days Upwards to 120 days 90–120 days
hiring + onboarding
Active A/B Testing × !

Providing our customers with better customer understanding increase in brand awareness increase in web traffic reduction of ux/ui friction increase customer acquisition increase in revenue increase in LTV increase in average order value |

FAQs

You have asked, and we have answered! Here are our top questions that prospects and clients have asked about conversion rate optimization (CRO), our agency and process, and what to expect! Still have questions? Reach out and let us know!

The goal of conversion rate optimization is to make your marketing campaigns work better. It's not enough to just get people to your site; you also need to make sure they do something useful when they get there. This could mean buying, signing up for a service, filling out a form, or clicking a link.

A CRO agency is a digital marketing firm that helps businesses improve their conversion rates by identifying data gaps. This can include improving website performances, tailoring ads, developing SEO strategies, testing different website layouts, building landing pages, and developing personalized journeys.
CRO agencies should always audit their clients' businesses, conduct tests, and develop and implement strategies to increase specific identified goals and KPIs. CRO agencies can also help companies reduce their cost per acquisition and better target their ideal audiences. 

Here’s the simplest way to think about it: a digital marketing agency brings people to your website. A CRO agency gets those people to actually do something when they get there.

A typical digital marketing agency spends its time doing things such as SEO, Google Ads, social media, email campaigns, etc. The whole game is traffic, i.e., more eyeballs, more clicks, more visitors, usually at more of a cost. 

A CRO agency (that’s conversion rate optimization) doesn’t really focus on bringing in new visitors. CRO cares about the visitors your business already has and why so many of them are leaving without buying, signing up, or filling out your form. CRO gets into A/B testing, heatmaps, landing page tweaks, and user behavior and targeting to see where people drop off and fix it.

So if your site gets a lot of traffic but sales are flat, a marketing agency is probably not your answer. A CRO agency is. And the smartest businesses use both, honestly. If your website leaks visitors, there’s no point in paying for more traffic. A site that converts well makes every ad dollar work harder.

Conversion Rate Optimization (CRO) agencies help to decrease the Customer Acquisition Cost (CAC) by improving the Conversion Rate (CvR) and the Average Order Value (AOV).

Some of the key benefits of CRO may include improved ROI, lower customer acquisition costs (CAC), better user experience (UX) and deeper customer insights, all with lower marketing cost.

Everyone can benefit from working with a CRO agency, including start-ups, big companies, B2B companies, e-commerce brands, service providers, and even local businesses.

The Funnel Lab makes sure that all businesses, big and small, get what they need by creating customized CRO plans that focus on boosting important business metrics like generating more targeted traffic, boosting sales, getting more leads, or getting more demo bookings, all while keeping users engaged from the top of the funnel to retention and loyalty. 

To see real results in conversion rate (CvR), consider how strong the audit discovery is and how many tests are launched. Understanding who your business is, who your customers are, their behaviors, how they find you, and identifying gaps in their experience all contribute to a holistic funnel optimization plan to push out numerous tests that ensure lifts within 90 days.

Using AI to boost conversion rates is what Conversion Rate Optimization (CRO) is all about.

Most AI CRO tools use machine learning algorithms to work. These programs can process and analyze huge amounts of data much faster than people can. They can see patterns, like how visitors act or how they relate to conversion rates.

The ability to predict things is what makes AI-powered CRO so impressive. Algorithms use patterns in data to guess what will happen next. It helps marketers predict outcomes and make campaigns better based on those predictions.

We at The Funnel Lab believe that real growth happens when you turn people who only buy once into loyal fans. Create a one-of-a-kind, data-driven process that regularly sends out strategies, tests, and customizations to help your business make more money in a way that keeps your customers happy.

That, along with our one-of-a-kind pricing system that is based on the success of your business.

We charge clients a low monthly fee and a small performance bonus after 90 days if goals and targets are met. We don’t keep track of hours or prioritize based on the size of the retainer; we just work for the best results. 

This is determined by the volume of work and the revenue potential clients have. Larger CRO agencies charge high retainers or hourly rates, usually not within the revenue allowance of small- to mid-size companies or limiting the amount of work they can do.

The Funnel Lab consults with your company to determine what you require and then develops a personalized low monthly plan with a 90-day performance bonus for CRO services, no limit on services provided, and no limit on hours. We implement this strategy to ensure the best possible outcome for our clients, as conversion rate optimization is an ongoing process that must be improved all the time.

About Us

The Funnel Lab is a boutique conversion rate optimization (CRO) agency that wants to help your business reach its full potential. 

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